ADA / Title VI Coordination & Compliance

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Please use the information contained on this page and through the links provided as your main contact for information regarding the Americans with Disabilities Act and its provisions.

Notice Under the Americans With Disabilities Act

In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), the City of New Castle will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. 

Employment: City of New Castle does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.

Effective Communication: City of New Castle will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in City of New Castle's programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: City of New Castle will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  For example, individuals with service animals are welcomed in City of New Castle offices, even where pets are generally prohibited.

Public Accommodation Procedures: City of New Castle will make reasonable accommodations as follows: Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service or activity of the City of New Castle, should submit the Reasonable Accomodations Request Form and/or contact the office of ADA/Title VI Coordinator; 227 North Main Street, New Castle, IN; Phone-765-529-7605; or email as soon as possible but not later than 48 hours before the scheduled event.

The ADA does not require the City of New Castle to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. 

Complaints that a program, service, or activity of City of New Castle is not accessible to persons with disabilities should be directed to:

ADA/Title VI Coordinator
227 N Main Street, New Castle, IN
Phone: 765-529-7605

City of New Castle will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Additional Resources:

Contact Us

  • Phone: (765) 529-7605
  • Fax: (765) 521-6846
  • Staff Directory
  • M - F 8:00 am - 4:00 pm

More Information